Solution Architect - Federal/ East


: $118,140.00 - $187,860.00 /year *

Employment Type

: Full-Time


: Information Technology

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For over 10 years, Zscaler has been disrupting and transforming the security industry. Our 100% purpose built cloud platform delivers the entire gateway security stack as a service through 150 global data centers to securely connect users to their applications, regardless of device, location, or network in over 185 countries protecting over 3,500 companies and 12M employees.

We work in a fast paced, dynamic and make it happen culture. Our people are some of the brightest and passionate in the industry that thrive on being the first to solve problems. We are always looking to hire highly passionate, collaborative and humble people that want to make a difference.

Position: Federal Solutions Architect

Location: Boston, MA / New York, NY / Washington, DC

The Solution Architect is a director level pre and post sales role. It is responsible for educating customers on why a network centric application access approach is no longer ideal and requires a complete reimagining of how users access applications and information.

This role requires a deep understanding of security and networking technology, along with the ability to understand and interpret organizational dynamics and the ability to engage and positively influence key technology and enterprise architecture decision makers.

* Change Mindsets

Challenge our customers to evolve their strategy and change their mindset from Network Centric, to App and User Centric. Lay the foundation for the sales teams to prove Zscaler offers the best solution in this new paradigm.

* Architecture Workshops

Lead transformation workshops across security, network, application, authentication, communication, and Enterprise Architecture teams to challenge, educate, design, and plan for a world where users, applications, and data can reside anywhere.

* High Level Design

Create 1-3 year Transformation Roadmap with the customer that maps out business objectives, technical requirements, and Zscaler technology required. Lays out the Deployment & Upsell framework for the Sales team.

* Industry Expert

Present on stage at industry events & conferences. Educate internal teams on industry trends (SD WAN, 0365, etc.) Act as an interface to the Product Management & Cloud Ops teams for prioritization, planning, and architecture.


* Challenger Sale approach who can lead customer to define modern technical architecture requirements
* Demonstrate strong understanding of networking and security architectures and engage in technical discussions with network and security architects of large enterprises.
* Present both industry and Zscaler technical architecture as it relates to customers' and prospects' environment and technical requirements.
* Own the room and coordinate high-level technical workshops to gain agreement from diverse stake holders and agendas.
* Leverage relationships to accelerate the sales cycle.
* Ensure the sales and customer success organizations is fully supported and has the necessary resources to be successful.


* Experience for this position is typically gained by 5+ years of success in a similar role working for a vendor or a customer
* Broad understanding of security, networking, authentication, and Internet and ISP fundamentals
* Strong understanding of how to navigate large enterprise organizational structures
* 10+ years of business-to-business sales and business development
* Demonstrated ability to lead cross-departmental collaboration on strategic initiatives
* Demonstrated ability to develop and execute on large, complex SaaS solution opportunities
* Experience managing executive-level relationships
* Excellent communication and follow-up skills and very engaging interpersonal skills
* Minimum Education: Bachelor's Degree in Business and/or equivalent work experience
* Must be comfortable with a lifestyle in which domestic/international travel is 50+%--often on short notice

What You Can Expect from Us:

* An environment where you will be working on cutting edge technologies and architectures
* A fun, passionate and collaborative workplace
* Competitive salary and benefits, including equity

Why Zscaler?

* Zscaler is the world's leading software-as-a-service security platform
* We deliver best of breed security services with unprecedented scale
* We protect 15 million users, in 3,250 organizations, across 185+ countries
* Blue Chip Customers (200 of Global 2,000 in our portfolio)
* Glassdoor rating of 4.7/5.0 = Exceptional place to work!

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we'd love to talk to you about joining our award-winning team.

Learn more at or follow us on Twitter @zscaler. Additional information about Zscaler (NASDAQ : ZS ) is available at

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.


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Associated topics: cybersecurity, identity, information assurance, information security, leak, malicious, phish, security engineer, security officer, threat * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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